A mid-sised eCommerce brand in the fashion accessories space was facing constant inventory sync issues between their Shopify store and their offline inventory management system (IMS). Manual stock updates were resulting in overselling, delays, and frustrated customers.
They reached out to Merto to build a seamless, real-time integration that would eliminate manual updates and streamline their operations.
The client was using a legacy IMS that lacked native Shopify support. Key issues included:
They needed a custom middleware solution with robust, reliable API integration between both platforms.
Our team conducted a systems audit to understand both Shopify’s API structure and the IMS’s API/documentation. We mapped the required data points (product IDs, SKUs, stock levels, order statuses) and designed a secure, two-way sync architecture.
Agile development and continuous testing ensured clean integration without disrupting ongoing operations.
We built a custom middleware API that:
“We finally feel in control of our inventory. Merto delivered exactly what we needed — fast, reliable, and solid support.”
– Operations Manager, AccessoriesCo
We’re now enhancing the system to support auto-purchase order creation and deeper analytics into stock turnover and forecasting.